You may return most new items sold and fulfilled by ASERTLLC within 30 days of delivery for a refund. We’ll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging.
Returns should be sent to the address:
1626 N Country Club Dr
Mesa , AZ 85201
After we receive and process your return, we will request a refund. Expect your refund within 4-5 days of it arriving at our returns location.
Your refund will be issued using the card originally used to make the purchase.
If you received a faulty item and need to exchange it for the same item, please call (866)338-4883 and notify us of what is damaged. If this was a result of damage in shipping, it may be covered by Fedex.
Damaged in Shipping:
If your shipment was damaged in transit, contact the Customer Service and we will gladly send you a replacement. FedEx requires that the recipient keep all the original packaging with the damaged product.
It is recommended that the recipient take a picture of the product exactly as received and notify ASERTLLC immediatley so that FedEx can be notified. Any product(s) returned must follow our Exchange and Return policy.